Privacy Policy
1. Who We Are
REAPERR ("we", "our", "us") provides an iOS habit, challenge, and social accountability app, along with this support website. Contact: open the support form on the home page.
2. Data We Collect
Depending on how you use the app, we may collect:
- Account information such as email address, username, sign-in method, profile photo, biography, and onboarding preferences.
- Challenge and app activity such as challenges joined or created, completion status, streaks, achievements, reflections, and challenge progress.
- Social data such as friend connections, group membership, invitations, public profile elements, blocked users, reports, and interactions in social features.
- User content you choose to submit, including reflections, photos, challenge banners, chat messages, and audio messages.
- Notification data such as notification preferences, device push tokens, and related delivery status needed to send app notifications.
- Purchase and referral data such as subscription status, trial or purchase history, and referral program activity.
- Device and diagnostics data such as device model, OS version, crash logs, and performance diagnostics.
- Support communications, including information submitted through our website contact form.
- Health and fitness data only when you explicitly grant access, such as Apple Health step count or workout data used for challenge tracking features.
3. How We Use Data
- Provide app functionality, including accounts, challenge tracking, reflections, groups, chat, and public profile features.
- Verify challenge progress when you choose to connect device or health integrations.
- Process subscriptions, trials, purchases, and referral-related benefits.
- Send notifications you enable, such as reminders, streak warnings, friend activity, group updates, and chat messages.
- Maintain account security and prevent abuse, fraud, and policy violations.
- Review reports, enforce community rules, and protect users and platform integrity.
- Measure app performance, troubleshoot bugs, and improve features.
- Respond to support requests and legal obligations.
4. Legal Bases and Consent
We process data based on user consent, contract fulfillment (providing app services), legitimate interests (security and improvement), and legal obligations when applicable. You may withdraw consent where consent is the basis of processing.
5. Social Features and Public Content
Some profile elements, challenge activity, community challenges, group memberships, and content you share in social spaces may be visible to other users based on the feature and your settings. Do not share sensitive personal information in profile fields, challenge content, reflections, or chat.
6. Service Providers and Sharing
We do not sell personal data. We may share data with:
- Service providers that help operate the product, such as authentication, database, storage, notifications, subscription infrastructure, moderation, and customer support tools.
- Platform providers such as Apple when required to deliver App Store purchases, Sign in with Apple, push notifications, or other iOS features.
- Legal authorities when required by law or to protect rights, safety, and platform integrity.
- Other users only through product features you choose to use (friends, groups, public profile elements).
7. Health Data
If you connect Apple Health, we access only the data needed for the feature you request, such as step count or workout information for challenge verification. Health data is not used for advertising, marketing profiling, or sold to data brokers.
8. Data Retention
We retain personal data only as long as necessary for service delivery, legal compliance, account security, dispute handling, and enforcement. You can delete your account from the app settings or request help as described on our Account & Data Deletion page.
9. Your Choices and Rights
Depending on your jurisdiction, you may have rights to:
- Access, correct, or delete your personal data.
- Object to or restrict certain processing.
- Request data portability.
- Appeal a denial of a rights request where applicable.
- Manage notification permissions, photo/camera/microphone access, and Health access through your device settings.
10. Website Contact Form
If you contact us through this website, we collect the name, email address, and message you submit so we can respond. Website support messages are forwarded through our website form processor. Do not include sensitive information you do not want shared with that processor.
11. Children
REAPERR is not directed to children under 13 (or higher minimum age where required by local law). If we learn that data has been collected from a child without appropriate consent, we will delete it.
12. Security
We use administrative, technical, and organizational safeguards designed to protect personal data. No system is 100% secure, and users should also protect account credentials.
13. International Transfers
Your data may be processed in countries other than your own. We apply appropriate safeguards where required.
14. Changes to This Policy
We may update this policy periodically. We will update the "Last updated" date and provide additional notice where legally required.
15. Contact
Privacy questions and requests: open the support form and include the email address or username linked to your account when relevant.